Insights & Resources

Healthcare Claims Intelligence & Industry Insights

Data-driven analysis, industry reports, and practical guides from MediLink-Global's team of healthcare technology and claims management experts.

RM 2.8B

Annual Claims Processed

35%

Average Cost Reduction

70%

Faster TAT Achieved

10M+

Claims Analysed Annually

Featured Report

Latest Publication

The State of Healthcare Claims in Malaysia 2024: AI Adoption, Efficiency Gaps & the Path Forward

Industry Report

March 202412 min read

The State of Healthcare Claims in Malaysia 2024: AI Adoption, Efficiency Gaps & the Path Forward

A comprehensive analysis of Malaysia's healthcare claims landscape, examining the current state of digital adoption, key inefficiency drivers, and how AI-powered platforms are reshaping the industry.

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Articles & Reports

How AI + HITL is Solving Malaysia's Claims Backlog Problem

Technology

February 20248 min read

How AI + HITL is Solving Malaysia's Claims Backlog Problem

Examining how the combination of artificial intelligence and human oversight is dramatically reducing claims processing times across Malaysian insurers and TPAs.

Understanding Fraud, Waste & Abuse in Healthcare Claims

Analytics

January 202410 min read

Understanding Fraud, Waste & Abuse in Healthcare Claims

A deep dive into the patterns, costs, and detection methods for FWA in Malaysia's healthcare system, with data from MediLink-Global's claims analytics platform.

Digital Health Transformation: Lessons from Malaysia's Leading Hospitals

Case Study

December 20237 min read

Digital Health Transformation: Lessons from Malaysia's Leading Hospitals

Case studies from three major private hospital groups that have successfully digitised their revenue cycle management using Medibridge Hospital.

The True Cost of Manual Claims Processing for Malaysian Insurers

Industry Analysis

November 20239 min read

The True Cost of Manual Claims Processing for Malaysian Insurers

A quantitative analysis of the hidden costs — operational, financial, and reputational — of maintaining manual claims processes in an increasingly digital market.

HL7 FHIR in Malaysia: A Practical Guide for Healthcare Providers

Technology

October 202311 min read

HL7 FHIR in Malaysia: A Practical Guide for Healthcare Providers

Everything healthcare IT teams need to know about implementing HL7 FHIR standards for seamless data exchange with payors and the national health data infrastructure.

Employee Medical Benefits in 2024: Trends, Costs & Technology Solutions

Corporate Health

September 20236 min read

Employee Medical Benefits in 2024: Trends, Costs & Technology Solutions

How Malaysian corporates are managing rising medical costs through smarter benefits design, digital platforms, and data-driven decision making.

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